Eco Guarantees

Eco’s team is dedicated to providing customers with quality service… guaranteed!

Trusted Up-Front Pricing Guarantee

We ensure transparency by offering multiple options and providing upfront pricing before commencing any work. If we overlook any aspect and do not communicate it to you before finalizing our service agreement, we will rectify the situation at no extra charge. This excludes sewers and any items that cannot undergo visual inspection.

Trusted Employee Guarantee

Our team comprises trustworthy and vetted professionals dedicated to maintaining the highest standard of service. We take this seriously and will investigate reported unprofessional behaviors so they may be handled promptly.

Professional Team Guarantee

Our dedicated team is committed to providing you with exceptional service marked by professionalism, clear communication, and training to ensure the highest standards of excellence. If, for any reason, these expectations are not met, we will promptly dispatch a quality assurance representative to address any concerns and ensure your satisfaction.

Property Protection Guarantee

We ensure the protection of your property during the completion of work, including the use of drop cloths, runners, shoe covers, gloves, and yard protection as needed. If we fail to protect your property adequately, we will give you $250 for the inconvenience.

Cleaner Than We Found It Guarantee

We commit to leaving our work area as clean as or cleaner than we found it, maintaining a superior level of cleanliness after completing your service. Should we fall short of your expectations, we will return to clean it again or reimburse up to $250 for the cost of a cleaning service.

No Lemons Guarantees

In the event of equipment failure, if deemed a lemon, we pledge to promptly replace any newly installed components with new, reliable alternatives at no additional cost. Should repair prove impractical, we will supply a like-for-like replacement within the specified timeframe, ensuring your complete satisfaction.

One-Year Make It Happen Guarantee

We guarantee a one-year warranty on all service and new equipment unless specified differently on your invoice. At no cost to you, our team will return and diligently work to resolve the issue.

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