Hiring a plumber can be confusing, especially if you’ve never worked with a plumber before. As with all service professionals, it is important to conduct a thorough interview with a plumber prior to securing services. During an interview, there are a few key questions that every customer must ask. Here are seven key questions to keep in mind:
Are You Licensed?
Choosing a licensed plumber is extremely important. Licensed plumbers must adhere to and maintain strict industry standards to keep their licenses in good standing. If you choose to work with an unlicensed plumber, any damages or loss that may occur while work is being performed can leave you vulnerable. If a plumber is licensed, look up their license number with the issuing agency to ensure it is in good standing.
What’s Your Level of Experience?
One of the first questions to ask a plumber is their level of experience. How many years have they been in business? Can they provide customer testimonials or references? Before choosing a plumber, evaluate their level of experience and reputation for providing quality services. Often, former customers or online reviews can provide an indication of quality.
Do You Have Specialties?
Some plumbers only provide residential services, while others specialize in providing plumbing services to businesses and commercial properties. When interviewing a prospective plumber, ask about their specialties or areas of expertise. If you’re a homeowner and plan to remodel in the future, ask if the plumber will be able to provide services during the remodeling process.
Can You Help Me Save Money?
Reputable plumbers can often provide money-saving products and services for their customers. Ask a plumber if they provide plumbing solutions that will help reduce energy costs and increase the value of your property. Choosing a plumber who provides these options is beneficial for homeowners and business owners alike.
Do You Recycle?
Many plumbing services result in the need to dispose of waste materials. To reduce your environmental footprint, ask a plumber if they recycle waste materials. Eco-friendly plumbers proudly recycle waste materials so customers can rest easy knowing that plumbing waste is not harming the environment.
Do You Offer Free Estimates?
Plumbers are not required to offer free estimates, but many qualified plumbers in Columbus do. In addition to asking whether a plumber offers free estimates, be specific about what the estimate entails. Some plumbers may briefly discuss your concerns over the phone and consider this your “free estimate.” Instead, it is wise to choose a plumber that conducts an on-site estimate and provides detailed solutions.
Do You Offer a Warranty?
Just like free estimates, plumbers are not required to offer a warranty on parts or services. Plumbers that do not offer service warranties leave you vulnerable to needing more repairs in the future. When interviewing a plumber, ask specifically about warranties offered on parts and labor. A solid warranty provides peace of mind if additional services are needed.
Asking these questions will help you to be more informed about your options and ensure you’re able to make the best decision possible.
If you’re in need of quality plumbing services, contact The Eco Plumbers today.
